News & Updates

Read about the latest updates and events from Ombudsman Toronto, including public presentations, updates on investigations, training, and messages from the Ombudsman.

Showing 1 to 10 of 76 items

Ombudsman Appoints Acting Deputy Ombudsman (Housing) for Duration of Parental Leave

November 22, 2023

Ombudsman Kwame Addo today announced that he has appointed Luke Brown to the position of Acting Deputy Ombudsman (Housing). Brown will assume the role for the duration of Deputy Ombudsman (Housing) Reema Patel’s parental leave.

Marking National Day for Truth and Reconciliation

September 30, 2023

My team and I stand in solidarity with all First Nation, Inuit, and Metis peoples. For us, this is a day to reflect on what we can do in our work, as well as in our personal lives, to engage in continuous and active learning and growth towards reconciliation.

Ombudsman to investigate City decision to deny shelter access to refugee claimants & asylum seekers

September 21, 2023

Toronto’s Ombudsman Kwame Addo has launched an investigation into how the City of Toronto has responded to refugee claimants and asylum seekers looking for space in the City’s shelter system since May 31, 2023.

Toronto’s First Deputy Ombudsman (Housing) to Tackle Systemic Barriers to Housing

July 20, 2023

Ombudsman Kwame Addo today announced that Reema Patel will be Toronto’s first Deputy Ombudsman (Housing). Leading a new housing unit at Ombudsman Toronto, Patel will oversee the fairness of the City of Toronto’s housing policies and programs.

Toronto Community Housing Is Not Prioritizing Tenants’ Human Rights, Says Toronto’s Ombudsman

June 9, 2023

Ombudsman Kwame Addo says that Toronto’s social housing provider, Toronto Community Housing Corporation (TCHC), is not safeguarding the human rights of its tenants.

Toronto’s Ombudsman Sees Record Increase in Complaints

April 25, 2023

In his 2022 Annual Report released today, Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly.

Toronto’s Ombudsman says City Chose Speed over People in Clearing Encampments

March 24, 2023

Toronto’s Ombudsman says the City of Toronto showed significant unfairness in the clearing of encampments in Trinity Bellwoods, Alexandra, and Lamport Stadium parks in the summer of 2021.

Celebrating Black History Month at Ombudsman Toronto

February 1, 2023

Today, the first day of February, marks the beginning of Black History Month. It is an important time to commemorate and celebrate the many contributions of the African, Caribbean, and Black communities around the world and their central role in global history. Read more to learn how we are commemorating the day at Ombudsman Toronto.

Reflections on 2022 from Ombudsman Kwame Addo

December 22, 2022

It is difficult to believe that another calendar year is coming to a close. As we approach the end of 2022, I wanted to share some milestones that have stood out to me this year.

Ombudsman Toronto Announces Groundbreaking Agreement with Toronto Police

December 9, 2022

The City of Toronto Ombudsman has reached a landmark oversight agreement with the Toronto Police Service (TPS) and the Toronto Police Services Board (TPSB).