News & Updates

Read about the latest updates and events from Ombudsman Toronto, including public presentations, updates on investigations, training, and messages from the Ombudsman.

Showing 11 to 20 of 90 items

Celebrating Past, Present, and Future Black Excellence

February 1, 2024

February marks Black History Month, a global commemoration that brings together people and communities to celebrate and learn about African, Caribbean, and Black history, art, food, and cultures. This year, Ombudsman Addo spent some time thinking about what Black Excellence means to him, the responsibility institutions have to support Black success, and how Ombudsman Toronto can play a role.

Ombudsman says 2023 was a year of growth

December 21, 2023

Ombudsman Addo reflects on his office’s work in 2023: “I am proud of the immense growth that my office and team achieved this year – all in pursuit of a City of Toronto government that serves people fairly.”

Reflecting on the first five months of the Housing Unit

December 21, 2023

Reema Patel, Ombudsman Toronto’s first Deputy Ombudsman (Housing), reflects on the new housing unit’s initial five months: “As we close out 2023 and look ahead to the work of the Housing Unit next year, I am buoyed by the momentum that we’ve built in such a short period of time—we have only just gotten started.”

Ombudsman to Investigate the Toronto Police’s Vulnerable Persons Registry

December 19, 2023

Toronto’s Ombudsman Kwame Addo has launched an investigation into the Toronto Police Service’s Vulnerable Persons Registry (VPR) to determine if its communication to the public about the registry is adequate and fair.

Ombudsman Appoints Acting Deputy Ombudsman (Housing) for Duration of Parental Leave

November 22, 2023

Ombudsman Kwame Addo today announced that he has appointed Luke Brown to the position of Acting Deputy Ombudsman (Housing). Brown will assume the role for the duration of Deputy Ombudsman (Housing) Reema Patel’s parental leave.

Marking National Day for Truth and Reconciliation

September 30, 2023

My team and I stand in solidarity with all First Nation, Inuit, and Metis peoples. For us, this is a day to reflect on what we can do in our work, as well as in our personal lives, to engage in continuous and active learning and growth towards reconciliation.

News & Updates

Celebrating Past, Present, and Future Black Excellence

Ombudsman says 2023 was a year of growth

Reflecting on the first five months of the Housing Unit

Ombudsman to Investigate the Toronto Police’s Vulnerable Persons Registry

Ombudsman Appoints Acting Deputy Ombudsman (Housing) for Duration of Parental Leave

Marking National Day for Truth and Reconciliation

Ombudsman to investigate City decision to deny shelter access to refugee claimants & asylum seekers

Toronto’s First Deputy Ombudsman (Housing) to Tackle Systemic Barriers to Housing

Toronto Community Housing Is Not Prioritizing Tenants’ Human Rights, Says Toronto’s Ombudsman

Toronto’s Ombudsman Sees Record Increase in Complaints