How to Make a Complaint

Overview:

Step 1. Can we help you? Before you complain you must go through the City's internal complaints process and confirm that we oversee the division, agency, corporation or adjudicative body in question.
 
Step 2. Ready to make your complaint? There are many ways to complain, including by phone, mail, fax, email, in person and online.
 
Step 3. What happens next. We will keep you informed and up to date on the status of your complaint.