2010 Annual Report
The Ombudsman has just released her 2010 Annual Report
Investigation Report - A Duty to Care
The Ombudsman has released her latest investigation report called, A Duty to Care: An Investigation into Municipal Licensing and Standards’ Treatment of a Resident with Dementia.
Investigation Report - No Time to Waste
The Ombudsman has released her latest investigation report about Toronto Water and Technical Services: No Time to Waste.
Banned Indefinitely: Safety or Punishment?
Office of the Ombudsman releases latest investigative findings.
Toronto Community Housing Adopts Ombudsman's Recomendations
In response to recommendations made by Toronto Ombudsman Fiona Crean, Toronto Community Housing is changing its procedures to ensure fairness when dealing with complaints of serious misconduct made against a tenant.
Office of the Ombudsman Start Up Year – 1,057 Complaints Two Recommendations to Council
The Toronto Ombudsman‟s office managed 1,057 complaints and enquiries in its first nine-months of operation, processing and closing 91 per cent of them, according to its first Annual Report, released today by Toronto Ombudsman Fiona Crean.
Ombudsman Taking the Show on the Road
Toronto Ombudsman Fiona Crean is taking her office on the road to four communities representing downtown Toronto, Scarborough, Etobicoke and North York.