News Releases

Winners of First Ombudsman Public Service Award Announced

Ombudsman Fiona Crean is delighted to present the City of Toronto's first-ever Ombudsman Public Service Award to give city staff who provided residents with outstanding assistance in resolving their complaints about city services.

Read More

Fiona Crean Announces Finalists for City of Toronto Ombudsman’s Award

Sixteen City of Toronto staff are finalists for the first Ombudsman's Award, which recognizes an individual or group who provided outstanding public service in proactively resolving complaints made to the Ombudsman.

Read More

2011 Annual Report

The City of Toronto Ombudsman's 2011 Annual Report

Read More

The City of Toronto Ombudsman Public Service Awards

The Ombudsman for the City of Toronto is inviting residents to tell her about city staff who have gone the extra steps to address their complaints about service from the City.

Read More

Investigative Report - No Way to Comply: An Investigation into the Enforcement Practices of Municipal Licensing & Standards

The Ombudsman has released her latest investigation report called, No Way to Comply: An Investigation into the Enforcement Practices of Municipal Licensing and Standards.

Read More

2010 Annual Report

The Ombudsman has just released her 2010 Annual Report

Read More

Investigation Report - A Duty to Care

The Ombudsman has released her latest investigation report called, A Duty to Care: An Investigation into Municipal Licensing and Standards’ Treatment of a Resident with Dementia.

Read More

Investigation Report - No Time to Waste

The Ombudsman has released her latest investigation report about Toronto Water and Technical Services: No Time to Waste.

Read More

Banned Indefinitely: Safety or Punishment?

Office of the Ombudsman releases latest investigative findings.

Read More

Toronto Community Housing Adopts Ombudsman's Recomendations

In response to recommendations made by Toronto Ombudsman Fiona Crean, Toronto Community Housing is changing its procedures to ensure fairness when dealing with complaints of serious misconduct made against a tenant.

Read More

Displaying results 51-60 (of 62)
 |<  <  1 - 2 - 3 - 4 - 5 - 6 - 7  >  >|