News Releases

Winners of 2015 Ombudsman Public Service Awards

Ombudsman Fiona Crean is presenting the 2015 Ombudsman Public Service Awards to three city staff today for their commitment to resolving residents’ complaints about city services.

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Investigation Announcement - Stress Injuries in the Toronto Paramedic Services

Ombudsman Announces Investigation into Stress Injuries in the Toronto Paramedic Services

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Statement from Fiona Crean

Statement from the Ombudsman - March 23, 2015 - Press Conference 

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2014 Annual Report

Ombudsman Highlights Accomplishments and Challenges

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Winners of 2014 Ombudsman Awards

Winners of 2014 Ombudsman Public Service Awards Toronto 

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2014 Ombudsman Award Nominees

Nine City of Toronto staff have been nominated for the third Ombudsman's Award, which recognizes an individual or group who provided outstanding public service in proactively resolving complaints made to the Ombudsman.

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Accountability Legislation

Statement to Media by Fiona Crean, City of Toronto Ombudsman Toronto 

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2013 Annual Report

Ombudsman Reports Increase in Complaints about City Services

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Ombudsman Investigates Red Tape at City Hall

The City of Toronto Ombudsman today announced she is beginning an investigation into red tape at City Hall.

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Ombudsman Finds Governance Gaps at City Arena

The City of Toronto Ombudsman has found sloppy procedures and governance in the awarding of an advertising contract at the Leaside Arena.

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