Winners of 2015 Ombudsman Public Service Awards
Ombudsman Fiona Crean is presenting the 2015 Ombudsman Public Service Awards to three city staff today for their commitment to resolving residents’ complaints about city services.
Investigation Announcement - Stress Injuries in the Toronto Paramedic Services
Ombudsman Announces Investigation into Stress Injuries in the Toronto Paramedic Services
Statement from Fiona Crean
Statement from the Ombudsman - March 23, 2015 - Press Conference
2014 Annual Report
Ombudsman Highlights Accomplishments and Challenges
Winners of 2014 Ombudsman Awards
Winners of 2014 Ombudsman Public Service Awards Toronto
2014 Ombudsman Award Nominees
Nine City of Toronto staff have been nominated for the third Ombudsman's Award, which recognizes an individual or group who provided outstanding public service in proactively resolving complaints made to the Ombudsman.
Statement to Media by Fiona Crean, City of Toronto Ombudsman Toronto
2013 Annual Report
Ombudsman Reports Increase in Complaints about City Services
Ombudsman Investigates Red Tape at City Hall
The City of Toronto Ombudsman today announced she is beginning an investigation into red tape at City Hall.
Ombudsman Finds Governance Gaps at City Arena
The City of Toronto Ombudsman has found sloppy procedures and governance in the awarding of an advertising contract at the Leaside Arena.