2016 Annual Report
Ombudsman Toronto releases its 2016 Annual Report.
2016 Toronto Ombudsman Awards
The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive when resolving complaints made to the Ombudsman. They are also awarded for initiatives that improve systems and result in better service and governance.
Toronto Ombudsman, Susan Opler, announced the winners of the 2016 Toronto Ombudsman Award.
Susan E. Opler appointed Ombudsman for City of Toronto
At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all. The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.
2016 Toronto Ombudsman Award Nominees
The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive in resolving residents' complaints made to the Ombudsman. They are also awarded to staff, divisions or initiatives who advance good public administration by improving systems that result in better service and governance.
2015 Annual Report
Ombudsman Releases Annual Report
Winners of 2015 Ombudsman Public Service Awards
Ombudsman Fiona Crean is presenting the 2015 Ombudsman Public Service Awards to three city staff today for their commitment to resolving residents’ complaints about city services.
Investigation Announcement - Stress Injuries in the Toronto Paramedic Services
Ombudsman Announces Investigation into Stress Injuries in the Toronto Paramedic Services
Statement from Fiona Crean
Statement from the Ombudsman - March 23, 2015 - Press Conference
2014 Annual Report
Ombudsman Highlights Accomplishments and Challenges
Winners of 2014 Ombudsman Awards
Winners of 2014 Ombudsman Public Service Awards Toronto