News Releases
City Ombudsman Recommends Changes to Winter Respite Services for the Homeless
The City of Toronto Ombudsman says the City gave people experiencing homelessness and the general public outdated, inaccurate and inconsistent information this winter about critically important services.
Read More
City Ombudsman says Toronto Community Housing Priority Transfer Process Giving Tenants False Hope
The City of Toronto Ombudsman says Toronto Community Housing Corporation (TCHC) is being fundamentally unfair to tenants who seek to move to another unit because their current accommodation puts their health or safety at risk.
Read More
City Ombudsman Looking into Toronto’s Cold-Weather Services for the Homeless
The City of Toronto Ombudsman has begun an Enquiry into the recent confusion over the winter programs offered to the City’s homeless.
Read More
Toronto Ombudsman Recommends $462,000 Payment to Senior
The City of Toronto’s Ombudsman says it is only fair that the City repay a senior citizen $462,000 it got from the sale of his house.
Read More
Toronto's Ombudsman tells landlords "Turn off the heat"
Toronto's Ombudsman Susan Opler today adds her voice to the City officials who have called on residential landlords across Toronto to immediately turn off the heat in their buildings until the current heatwave is over.
Read More
Ombudsman Releases Three Enquiry Reports
The City of Toronto's Ombudsman releases three Enquiries into complaints about City services.
Read More
Ombudsman Finds Unfair Process for Complaints About Development Charges
Ombudsman Toronto releases report: Investigation into the City's Process for Handling Development Charge Complaints and Education Development Charge Complaints
Read More
City Acted Unfairly in Cancelling Park Permit
Ombudsman Toronto Investigation Report on the cancellation of a City park permit in east-end Toronto
Read More
TTC Transit Enforcement Needs Better Oversight
Ombudsman Toronto released its Investigation Report on the TTC's Oversight of its Transit Enforcement Unit
Read More
2016 Annual Report
Ombudsman Toronto releases its 2016 Annual Report.
Read More