Social Media Policy

Ombudsman Toronto uses social media to share information and inform the public about our work. We welcome and encourage online engagement on all of our platforms.

Connect With Us

Twitter: @ombudsmanTO
Linkedin: Ombudsman Toronto  


Ombudsman Toronto's social media accounts are monitored during regular office hours, Monday to Friday from 9:30 a.m. to 4:30 p.m.


Wherever possible, Ombudsman Toronto includes accessible content.

Making a Complaint to Ombudsman Toronto

Ombudsman Toronto does not accept complaints submitted on its social media platforms. If you have a complaint, please visit our website for information on how to make a complaint.

Terms of Use

Ombudsman Toronto will take steps to remove or block users who post material that it deems offensive. This includes, but is not limited to, the following:
  • Racist, hateful, sexist, homophobic, slanderous, insulting, or threatening messages;
  • Abusive, aggressive, vulgar, violent, or obscene messages;
  • Messages that encourage or suggest illegal or illicit activity; and
  • Spam   
Ombudsman Toronto reserves the right to supplement, remove or modify our Terms of Use as necessary, from time to time. Please check our website for changes or contact us directly.

Social Media Not Official Policy

Social media posts are not in any way binding or an authoritative source of law, policy, advice or guidance from Ombudsman Toronto.
Any associated account interactions (such as liking, sharing and linking of content, or following users) should not be considered as an endorsement of any kind.


Ombudsman Toronto reserves the right to use posts to our social media platforms in our print and online communications.


Twitter and Linkedin are hosted by third party service providers. Users should read each platform's terms of service and privacy policy before engaging in its use.
Twitter terms of service and privacy policy
Linkedin user agreement and privacy policy.