Contact Us

If you would like to make a complaint, please call, email, or fill out an online form.


Office of the Ombudsman Toronto

375 University Ave
Suite 203
Toronto, ON  M5G 2J5

Phone: 416-392-7062
TTY: 416-392-7100
Fax: 416-392-7067
To email us about a complaint, contact:
For media inquiries, contact: 
For all other email inquiries, contact: 


Land Acknowledgement

Ombudsman Toronto acknowledges that we are on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples, and that this land is now home to many diverse First Nations, Inuit, and M├ętis peoples. We also acknowledge that Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.
We are here because this land has been colonized, and we recognize the ongoing harm done to Indigenous communities by this colonial system, including the effects of broken treaty covenants. At Ombudsman Toronto, we know we have a responsibility to uphold and ensure fairness in the city's local government. We understand that this must be done with a respectful and culturally responsive approach, and we commit to ongoing learning, engagement, and relationship-building in order to do so.