We believe in collaboration as a key part of our role in improving City services. Ombudsman Toronto is a valuable resource available to all City divisions, and the agencies, corporations and adjudicative bodies within our jurisdiction
. We welcome City staff to reach out for consultation on how to improve systems and service to the public.
Ombudsman Toronto wants the Toronto Public Service to view working with it as an opportunity to get objective recommendations on how systems, and service to the public, can be improved. We want to be seen as a creative resource and as facilitators of positive change.
Consultation requests may be made through Alexandra DiGioseffo, Access and Education Assistant, at firstname.lastname@example.org